How can we help?
Have a question about checking a car or about an order? Write to us and we reply quickly during working hours.
contact@carinfo.ro
We reply to the address you write from.
Hours
Mon–Fri, 09:00–18:00
Weekends & holidays: we reply on the next working day.
Response time
Usually within a few hours
Reports are generated automatically, instantly after payment.
Send us a message
Fill in the form and we'll get back to you by email.
Maybe your answer is here
The most common questions before you write to us.
How long until I get the report?
It's generated automatically within a few seconds after payment. You see it instantly in your account and also receive it by email.
What does the report include?
The mileage history from the available records, damage and accidents, theft check, leasing and liens, photos, factory equipment and technical data, plus an estimate for inspection and insurance. Owners only appear when the sources hold that data.
Can I get a company invoice?
Yes. At checkout you enter your company details (VAT ID) and automatically receive a proforma invoice for the company.
How long is the report valid?
30 days. You can re-check the same VIN anytime within this period, at no extra cost.
Are my data and payment safe?
Yes. Payment is SSL-encrypted and processed by Stripe, and we never see your card details. We process data in line with GDPR.